Refund Policy
At PRIMALCORE, we are committed to ensuring your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review our refund policy below for more details on how we can assist you.
Eligibility for Refunds
Refunds may be issued under the following conditions:
- The product is defective or damaged upon delivery.
- The product does not match the description or specifications provided at the time of purchase.
- The refund request is made within 30 days of purchase.
Non-Refundable Items
The following items are non-refundable:
- Products that have been used or opened.
- Gift cards and promotional discounts.
- Downloadable software products.
Refund Process
To initiate a refund, please follow these steps:
- Contact our support team at [email protected] with your order details.
- Provide a detailed description of the reason for the refund request.
- Ship the product back to us in its original packaging, if applicable.
Contact Information
If you have any questions regarding our refund policy, please contact us at:
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 1234 Cortex Avenue, Suite 100, Anytown, AZ 85001